Federal Group, founded in 1990, is active in the production of Low Voltage products, marble, lighting products and natural gas meters. It is quite evident that the company aims to be a World Wide Company by choosing the name “Federal” which is pronounced and spelt the same in all languages.
Due to the activities of group companies, Federal was registered as a “Recognized Brand” in the world in 2008.
All group companies established with 100% Turkish capital, export 45-50% of their production.
Presented considerind customer expectations and demands; products customised according to customer requests, price, timely delivery and fast feedback ability have instilled a sense of trust thus creating a continuous relationship with customers. As all our group companies have adopted the satisfied customer principal we have become the leading provider of prompt service.
“To ensure life and property safety of our customers with the products we sell and produce and to be a global brand which is always preferred and taken as a model.”
The main components of this policy are listed below:
- To produce all products in the most economic way within the required period, ensuring full satisfaction of our customers,
- Following the requirements of laws and regulations strictly,
- Following the requirements of the ISO 9001:2000 Quality Management System, creating our own standards on the principle of “limitless perfection” and improving our efficiency ceaselessly,
- Being a team which is open to any innovation useful to its country and world, improving itself ceaselessly, attaching importance to team work, honest and constructive in its relations, sharing its knowledge, modest, respectful, hardworking, determined, self-confident, adopting its job, customer-focused and attaching importance to ethical values,
- Making our job correctly in the first attempt and/or knowing that we all will be responsible for any quality problem,
- Monitoring today’s technologies closely and making contribution to products and services,
Being a company with a happy, safe and healthy working environment where success is shared, contributing to social life and respecting the environment.